Legal
Terms & Conditions
Last Updated:
This page is a working terms document based on EasyHire product functionality. Passages marked [Review required] are placeholders for EasyHire / Coltigent and qualified counsel. They are not production legal commitments until confirmed. This page is not legal advice.
1. Acceptance of Terms
These Terms & Conditions (“Terms”) govern access to and use of the EasyHire website and platform. EasyHire is powered by Coltigent Technology Services PVT LTD (“we”, “us”, or “our”).
By creating an account, accessing the service, or otherwise using EasyHire, you agree to these Terms. If you do not agree, do not use the service. If you use EasyHire on behalf of an organization, you represent that you have authority to bind that organization.
2. Description of EasyHire
EasyHire is a recruiting software service. It may include job and application management, resume handling, candidate workflows, automated screening or matching, interviews and assessments, scoring and reports, billing for customer plans, and related administration tools.
Features available to you depend on your account type, plan, and settings chosen by the hiring organization. We may add, change, or remove features over time.
3. Eligibility
You may use EasyHire only if you have the legal capacity to enter a binding contract and only in compliance with these Terms and applicable law.
[Review required] Confirm the minimum age and any restricted territories before production. Do not treat a specific age or country list as effective until it is approved.
4. Account Registration
You must provide accurate registration information and keep it current. You are responsible for credentials issued to you and for activity under your account, except where we have confirmed unauthorized use after you notified us.
We may refuse, suspend, or reclaim usernames or accounts that violate these Terms or that we reasonably believe present a security or legal risk.
5. Company Accounts
A customer organization (“Customer”) may operate a workspace with one or more authorized users. The Customer is responsible for:
- Who it invites and which roles and permissions it assigns
- How it uses EasyHire in its hiring process
- Notices, consents, and employment-law compliance for its recruiting
- Content it posts, including job descriptions and evaluation criteria
Administrators can access, change, or delete workspace data according to product permissions. We are not responsible for a Customer’s internal access decisions.
6. Candidate Usage
Candidates may apply to jobs, create or use a candidate account where offered, submit materials, and participate in interviews or assessments at a Customer’s request.
EasyHire does not guarantee that a Customer will review an application, conduct an interview, or make an offer. Hiring decisions are made by the Customer, not by EasyHire.
7. Job and Recruitment Content
Customers and users are solely responsible for job posts, messages, evaluation notes, and other recruiting content they submit. Content must be lawful, accurate to the best of their knowledge, and not misleading as to the role or the employer.
We may remove or restrict content that we reasonably believe violates these Terms, law, or the rights of others, but we have no obligation to monitor all content.
8. AI Services
EasyHire includes automated and AI-assisted features, which may use models we operate or that third parties operate on our behalf. Inputs you or a Customer submit (such as resumes, job text, or interview responses) may be processed to provide those features.
AI services can fail, omit context, or produce incorrect results. You should use human review appropriate to the hiring decision. [Review required] Confirm whether customer content is used to train models, and any customer opt-out, before making training claims in these Terms or in marketing.
9. AI-Generated Recommendations
Scores, rankings, summaries, suggested questions, and similar outputs are recommendations and analytical aids. They are not legal advice, a determination of a candidate’s rights, or a substitute for the Customer’s hiring judgment.
Customers remain responsible for how they rely on automated output, including compliance with applicable employment and anti-discrimination rules. EasyHire does not promise that recommendations are complete, unbiased, or fit for a particular purpose.
10. Interview and Assessment Features
Interview and assessment features may include voice, text, coding, or other exercise types, plus transcripts, recordings, timing, and reports where those capabilities are enabled.
Customers configure which features apply to a role or invitation. Candidates must follow the instructions presented in the session. We do not guarantee interview availability at a particular time or that a session will complete without interruption.
11. Camera/Microphone/Proctoring Features
Some sessions request camera and/or microphone access and may collect presence or integrity-related signals as described in the product and our Privacy Policy.
These features are tools for the Customer’s process. They are not a guarantee that misconduct will be detected or that a candidate’s identity has been legally verified. Declining required device permissions may prevent a session from proceeding as configured.
12. Acceptable Use
You may not:
- Use EasyHire for unlawful, deceptive, or discriminatory practices
- Probe, disrupt, or overload the service, or bypass access controls
- Impersonate others or misrepresent your affiliation
- Upload malware or content you do not have the right to submit
- Attempt to extract models, prompts, or non-public system data except as the product allows
- Resell or misuse the service except as permitted in a written agreement with us
13. User Responsibilities
You are responsible for your devices, network, and for reviewing outputs before you act on them. Customers are responsible for their users. Candidates are responsible for the accuracy of materials they submit.
You must promptly notify us of suspected unauthorized access or a security issue involving your account.
14. Intellectual Property
EasyHire, including software, branding, and documentation, is owned by us or our licensors. We grant you a limited, non-exclusive, non-transferable right to use the service during your authorized subscription or access period, solely as provided in these Terms.
You retain rights in content you submit, subject to the licenses needed for us to operate the service (hosting, processing, displaying to authorized users, and creating derived outputs such as scores or transcripts). Feedback you provide about EasyHire may be used by us without obligation to you.
15. Customer Data
Customer Data means job, candidate, interview, and related records a Customer or its users submit to a workspace. We process Customer Data to provide the service and as described in our Privacy Policy and, where applicable, a separate customer agreement.
[Review required] Confirm processor/controller roles and attach or reference a Data Processing Addendum if you will offer one. Do not imply a signed DPA exists for every plan unless that is true.
16. Third-Party Services
The service may depend on third-party hosting, AI, speech, email, storage, or payment providers. Their availability and terms apply to the portions of the service they support. We are not responsible for third-party services we do not control.
[Review required] Maintain a subprocessor list for customers if your contracts require it.
17. Subscription and Billing
Paid Customer plans may be billed through the payment methods we enable. Prices, taxes, and billing intervals are shown at purchase or in an order form. You authorize us and our payment provider to charge the selected method for amounts due.
[Review required] Do not publish refund, chargeback, late-fee, or auto-renewal rules here until finance and counsel approve them. Those terms belong in checkout copy or an order form once confirmed.
18. Free and Paid Plans
EasyHire may offer free, trial, paid, and internally provisioned plans. Feature limits, usage caps, and trial length are described in the product or order materials at the time of signup. We may change plan catalogs going forward; changes to an existing paid term are as stated in the applicable order or in-product notice.
Exceeding plan limits may result in restricted features until the Customer reduces usage or changes plan, as the product allows.
19. Service Availability
We aim to keep EasyHire available, but we do not warrant uninterrupted or error-free operation. Maintenance, failures of our providers, or events beyond our reasonable control may cause downtime or degraded performance.
[Review required] Do not add uptime percentages, credits, or support-response times unless a separate SLA is approved and attached.
20. Beta/Experimental Features
We may label features as beta, preview, or experimental. Those features are provided as-is, may change or end at any time, and may be less reliable than generally available features. Do not rely on them for critical hiring decisions without independent review.
21. Disclaimers
To the fullest extent permitted by law, EasyHire is provided “as is” and “as available.” We disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement, and we do not warrant that the service will meet your hiring requirements, produce particular outcomes, or be free of errors.
Nothing in these Terms excludes liability that cannot be excluded under applicable law.
22. Limitation of Liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or hiring outcomes, whether based on contract, tort, or any other theory, even if we have been advised of the possibility of such damages.
[Review required] Set any liability cap (for example, a fees-based cap), excluded claims, and carve-outs only after counsel review. Do not state a currency amount or multiple of fees until that number is approved.
23. Indemnification
You will defend and indemnify us against claims, damages, and reasonable costs arising from your content, your use of EasyHire in violation of these Terms or law, or a Customer’s hiring process, except to the extent caused by our willful misconduct.
[Review required] Adjust mutual indemnity, IP infringement defense, and procedure (notice, control of defense) to match your commercial contracts.
24. Termination
You may stop using EasyHire at any time. We may suspend or terminate access if you materially breach these Terms, if required by law, or if we discontinue the service. Customers may also be subject to cancellation terms in an order form.
After termination, your right to use the service ends. We may delete or make unavailable workspace data in accordance with the Privacy Policy and any customer agreement. Provisions that by their nature should survive (including intellectual property, disclaimers, liability limits, and indemnity) will survive.
25. Data Handling
Our collection and use of personal information is described in the Privacy Policy. These Terms do not replace that policy.
You must not submit special categories of data or information you are not authorized to share, except where the product and your lawful basis clearly allow it.
26. Changes to Terms
We may update these Terms. The “Last Updated” date on this page will change when we do. That date is stored in EasyHire’s legal configuration and may be set with an environment variable so it is not duplicated through the rest of the application.
If you continue to use EasyHire after updated Terms take effect, the new Terms apply to the extent permitted by law and any overriding written customer agreement.
27. Governing Law
These Terms are intended to be interpreted in a commercially reasonable way. Mandatory consumer or other protections in your country remain unaffected where they cannot be waived.
[Review required] Specify governing law and dispute resolution (courts or arbitration, venue, language) only after counsel approval. Do not name a state, country, or forum in production until that choice is confirmed.
28. Contact Information
Questions about these Terms:
Email: info@coltigent.com
EasyHire is powered by Coltigent Technology Services PVT LTD.
[Review required] Add registered office / postal address if required for your entity disclosures.